Curbside vs. Ticket Counter Check-ins
Curbside check-in is becoming more and more popular with airlines and in airports. This, in turn, offers many conveniences to passengers.
Curbside check-in is when you are able to check-in with the help of an airport staff member, or “Skycap,” even before you step inside the airport. It also makes the checking-in process quicker for the passenger. In addition, it reduces the amount of time travelers spend in the pre-security area, thereby making them free to spend money at on-site restaurants and shops.
The curbside check-in process is designed to be as quick and easy as possible. Airports assign employees at “drop off zones” and all the work gets done right there.. You will receive the same level of service at curbside check-ins as you would at a ticket counter. For example, you’ll be able to register your seating preferences as well as diet requirements, and also pay any baggage fees..
With curbside check-in you are able to hand your luggage to the Skycaps who will take your bags to be checked in so you don’t have to waste time. And you will avoid unnecessary waiting in lines.
Another advantage of curbside check-in is that by choosing this option, you are confirming you have arrived at the airport and you are checking in with airport staff, as opposed to a computer system.
Many of the major airlines are now offering this service, including American Airlines, Delta, Jet Blue, United and Southwest Airlines. Some international airlines are also stepping in. These airlines offer curbside check-in for free, but you’ll have o pay for any baggage that you check in. So have your credit cards ready, because sidewalk check-in systems will not accept cash, nor traveler’s cheques nor any other form of payment. And remember that Skycaps work for tips, which are always appreciated for good service.
Curbside check-in is generally in operation during the same hours that the standard check-in desks are. Typically, this will be from 2 hours to 30 minutes before your flight time, but please check with your airline, as this may vary.